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From Dr. Scott Sampson's Understanding Services Businesses Book

Unit 1: Unified Services Theory Basics

There is no Service Business Principle which is more fundamental than the Unified Services Theory. In this unit we will introduce the Unified Services Theory (UST) and some fundamental definitions that will help us in applying the UST.

Service Business Principles

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== Public sections == * [[usb:toc|Understanding Service Businesses]] book. * [[ibm:ssme:ust|UST paradigm for Service Science]] * [[ibm:ssme:cambridge07|Cambridge 2007 notes]] ---- * [[:start]] * [[http://services.byu.edu/sw/doku.php?do=index|Site map]] * [[http://services.byu.edu/sw/doku.php?do=recent|Recent Changes]] * [[:wiki:dokuwiki|Help]] == Private sections == * [[gscm:pub|BYU GSCM student recruiting]] * [[ibm:scm|IBM SCM case study]] * [[cos:top|Commoditization of Services]] research

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